As the Nation’s premier nonprofit organization, Project Healing Waters Fly Fishing, Inc. envisions a community where all participants can heal.  We hold the following core values as central to our success:

Compassion – Our organization enables the physical and emotional recovery of our participants as it restores the bond of trust that they built while serving this great Nation

Accountability – Our organization remains accountable to our participants, to our volunteers, to our sponsors, and to our donors

Excellence – Our organization reliably provides high-quality programs for all volunteers and participants based-upon well-understood standards of excellence.

Community – Our organization creates a sense of family by mentoring and supporting one another with dignity, passion, respect, and humility

To Apply

Interested candidates should submit their resume and cover letter to:  Your resume should include relevant experience, educational background, as well as two to three references.

Thank you for your interest in Project Healing Waters Fly Fishing!



Orders Facilitator

Job Description


Project Healing Waters Fly Fishing, Inc. is dedicated to the physical and emotional rehabilitation of disabled active military service personnel and disabled veterans through fly fishing and associated activities including education and outings.

Purpose and Responsibilities

The Project Healing Waters Fly Fishing, Inc. (PHWFF) Orders Facilitator represents a full-time exempt employment position within the PHWFF Headquarters (HQ) organization. The Orders Facilitator provides premium customer service to ensure PHWFF programs obtain and retain the equipment and supplies necessary to conduct all core programmatic activities: fly tying, fly rod building, fly casting, fly fishing education and fly fishing outings. The Orders

Facilitator must demonstrate proficient and timely verbal and written communication skills with our volunteers, participants, and supporters to ensure efficient order fulfillment. The Orders Facilitator reports to the National Programs Officer. The Orders Facilitator will:

  1. Process equipment orders from Volunteer Leadership and Staff within 7-10 days of receipt within the approved budget.  
  2. Frequently ship PHWFF HQ supplies and donated equipment by USPS, FedEx or UPS to programs.  This requires lifting of weight up to 50 pounds.  
  3. Set up/maintain inventory of supplies and equipment stored at HQ for program equipment orders. Purchase HQ supplied equipment and logo apparel to maintain inventory.  Coordinate delivery schedule based on past history to avoid zero-inventory situations.
  4. Process payments for order invoices online or by phone with PHWFF corporate credit card. 
  5. Work with the accounting department to process invoices, reconcile credit card payments and inventory, escalate orders outside of program budget for review/approval. 
  6. Recommend updates for the Equipment Ordering Guide to assist in the quarterly review and update.
  7. Maintain the Vendor Information database to include: order tracking, ordering process, online accounts, passwords, logins, vendor contact information, vendor fulfillment process, etc.
  8. Attend trade shows and HQ events/training as required. 
  9. Some travel is required

Education and Experience

  1. Associates degree or higher educational degree preferred
  2. Experience using Microsoft Office: Word & Excel
  3. Experience using Adobe Acrobat pdf documents
  4. Experience in inventory management is preferred
  5. Experience in data entry and databases is preferred
  6. Understanding of Non-profit organizations is preferred
  7. Must possess excellent communication skills, verbal and written
  8. Ability to manage and prioritize multiple tasks in a dynamic work environment

Application period will close on Monday, November 25, 2019